As a medical professional practising for 10 years, this book takes me back to my university days when they made the art of communication and caring for patients into dry stale boring theory that taught me nothing. I learnt most when I went on the wards to speak to patients, their relatives, and taking the time to find out what their lives are about and what concerns them. Reading this book will make you feel like you have become a better clinician but what actually helps you is spending time with patients, not wasting time reading theory. What I find despicable is that they have commercialised this book and the course into a money making scheme to get you to pay up, as if they have a monopoly on how to help patients (because it is claimed that this is the "definitive guide" to "supporting people affected by disability". This paperback book ($40) and the associated course ($500) are a rip off as the quality of the materials are poor in value and the principles of "occupational performance coaching" are flawed at its very best. Take the key principle of the three enabling domains of OPC according to the book, 1. Connect 2. Structure 3. Share. How is one expected to learn how to talk to patients by adopting this ridiculous framework. Within these three domains, there are multiple steps ranging from 3 to 5, giving a total of thirteen steps to achieve in each patient interaction. Any individual who has spoken to anyone knows that conversations and interactions don't work like this. There is very little to take into account individual personality, culture and beliefs. Healthcare has moved on from this type of overcomplicated jargonised theory popularised in the 1990's that puts patients into neat boxes and makes conversations seem rigid and not genuine. You would have hoped that the authors of this books would have moved on with the times instead of creating something to make cash and a name for themselves.

As a medical professional practising for 10 years, this book takes me back to my university days when they made the art of communication and caring for patients into dry stale boring theory that taught me nothing. I learnt most when I went on the wards to speak to patients, their relatives, and taking the time to find out what their lives are about and what concerns them. Reading this book will make you feel like you have become a better clinician but what actually helps you is spending time with patients, not wasting time reading theory. What I find despicable is that they have commercialised this book and the course into a money making scheme to get you to pay up, as if they have a monopoly on how to help patients (because it is claimed that this is the "definitive guide" to "supporting people affected by disability". This paperback book ($40) and the associated course ($500) are a rip off as the quality of the materials are poor in value and the principles of "occupational performance coaching" are flawed at its very best. Take the key principle of the three enabling domains of OPC according to the book, 1. Connect 2. Structure 3. Share. How is one expected to learn how to talk to patients by adopting this ridiculous framework. Within these three domains, there are multiple steps ranging from 3 to 5, giving a total of thirteen steps to achieve in each patient interaction. Any individual who has spoken to anyone knows that conversations and interactions don't work like this. There is very little to take into account individual personality, culture and beliefs. Healthcare has moved on from this type of overcomplicated jargonised theory popularised in the 1990's that puts patients into neat boxes and makes conversations seem rigid and not genuine. You would have hoped that the authors of this books would have moved on with the times instead of creating something to make cash and a name for themselves.