Online Pricing and Payments
Online Pricing and payments
Pricing
Our shops select and price books for sale independently. Our online book prices apply to books purchased on Hatchards.co.uk for delivery or Click and Collect. All charges are in UK pounds (£). All overseas orders will be charged in their respective currencies, based on current exchange rates. Prices displayed in your shopping basket are the current prices of the goods and the amount you will be charged for each item when submitting your order. Prices are subject to change without notice.
Payment Methods
Please note that payments may be taken at different times:
- Credit/Debit Card and PayPal payments are taken on dispatch of your order, and your payment may be split if items are sent separately.
- Hatchards UK Gift Cards and Hatchards Rewards payments are taken at the point an order is placed.
You can pay using the following Credit/Debit Cards:
- American Express
- MasterCard
- Visa credit
- Visa debit
- Switch
- Delta debit
We also accept payment using:
- Hatchards UK gift cards
- Hatchards Rewards cards
- Waterstones UK gift cards
- Waterstones Plus Cards
Unfortunately, we cannot accept the following Credit/Debit Cards:
- Solo
- Electron
- Diners Club
- Discover
We do not currently accept the following payment methods on our website;
- National Book Tokens or paper gift vouchers
- Love2Shop cards/paper vouchers
- Waterstones Euro gift cards
- One4All gift cards/paper vouchers
- Leisure Vouchers
Promotional Offers
Please note:
- Prices exclude postage and packing
- Promotions apply to listed titles only, which are subject to change and availability
- We reserve the right to withdraw a promotion at any time
- On 3 for 2 promotions (and other multi-buy offers), the lowest priced title will always be the 'free' item
- If you choose to purchase a product from a multi-buy offer, but do not purchase enough products to qualify for the special discount, the product will be charged at the normal price
VAT Rates
Items that are subject to VAT have the 20% rate reflected in their RRP. Books are not subject to VAT, however for items where partial or full 20% needs to be applied the VAT is included in the selling prices reflected on our website.
Full VAT items include:
- DVDs
- games and other non-book products
The prices payable for goods are as set out in the website, inclusive of VAT where applicable (books are currently zero rated).
Customers ordering for delivery outside of the UK will be responsible for payment of any local taxes payable including VAT, and will be required to pay extra for delivery and clearance where necessary.
Tax on International Deliveries
We expect tax to start being charged for countries in the EU from the 2 April 2024. As a customer you will start to be charged at the checkout from May 2024 for EU deliveries, based on the country where your order is shipped to.
For all other countries including Australia, Canada, Switzerland, Norway, New Zealand and some US States these will also start to have taxes levied from May 2024, with the tax charged varying by country, state (USA) or province (Canada).
Please check your local tax rules for importation of goods, as you will be liable for any additional tax charges where these apply to high value orders, for example single deliveries above AUD1,000 in Australia or higher than €150 in the EU.
You will find more details on tax on International deliveries here.