Contact Us

Due to the Coronavirus pandemic, online orders may experience dispatch and delivery delays. If you are looking to speak to a bookseller, find out about your online order, or comment on our bookshops, you can get in touch with us by choosing one of the options below.

Contact Our Customer Support Team


Please email us at [email protected] for questions regarding your order, our shops, our website or any questions relating to your Hatchards Rewards account.


You can call us on 02074399921


Hatchards Piccadilly 187 Piccadilly London W1J 9LE

Rare Books & First Editions

For enquiries regarding our Rare Books & First Editions department, please email [email protected] and one of our rare books experts will respond to you as soon as possible.