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Automating Business Process Re-engineering: Breaking the TQM Barrier (Book/Disk)

Gregory A. Hansen (author)

Product available on: 01/02/1994

£49.93

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Synopsis

This volume introduces concepts designed to augment Total Quality Management (TQM). It discusses process engineering, the application of systems analysis techniques to the study of human processes and Computer Aided Process Re-engineering (CAPR) technology.