User-Developer Cooperation in Software Development: Building Common Ground and Usable Systems

User-Developer Cooperation in Software Development brings together the strengths of task analysis and user participation within an overall software development process, and presents a detailed observation and theoretical analysis of what it is for users and developers to cooperate, and the nature of user-developer interaction. Eamonn O'Neill deals with these issues through the development and application of an approach to task-based participatory development in two real world development projects, and discusses the strengths of task analysis and participatory design methods, and how they complement each other's weaker aspects.