Supervisory Management

This work looks at the whole range of skills needed for effective supervision of staff and processes and presents a logical, effective and highly practical way to develop these skills. It covers topics including: leadership and supervision; team organization; planning and control; problem solving; communications; time management; delegation; and managing change. The text is supported throughout with exercises, charts and descriptive diagrams. The book should be useful to established managers and supervisors as well as anyone newly promoted to supervisory level.