Robustness Development and Reliability Growth: Value Adding Strategies for New Products and Processes

This book integrates key tools and processes into a comprehensive program for developing more robust and reliable technology-based products. Drawing on their extensive product development experience, the authors present a complete process for ensuring product performance throughout the entire lifecycle, from understanding customers' needs through manufacturing and post-launch support. The authors begin by presenting broad insights and high-level strategies for improving product quality. Next, they demonstrate how to implement robustness and reliability strategies that complement existing governance and decision processes. A section on tools and methods shows how to institutionalize best practices and apply them consistently. Finally, they tie strategies, decisions, and methods together through a case study project.
Product developers will learn how to * Understand critical drivers of value in technology products, including reliability and durability * Implement a process model and roadmap for improving reliability and robustness * Increase robustness early in development, leading to shorter cycle times in later phases * Improve the stability of production performance under stress conditions * Assess both organizational and process capabilities for delivering robust and reliable products * Understand and manage customer-driven requirements * Use tools including descriptive and inferential statistics and DOE-based empirical models Managers will understand expectations for * Design concepts supported by rigorous analyses of alternatives * Products and processes delivering higher value to customers * Products with higher reliability and longer useful lives * Product processes with lower costs and higher capabilities * Development projects having shorter, more predictable cycle times Readers are introduced to many thought leaders whose writings can be sources of further learning.
This book is a valuable resource for anyone responsible for delivering reliable, profitable technology products, including general managers, program managers, engineers, scientists, and reliability and quality professionals.