JOIN / SIGN IN

Welcome to Hatchards Rewards

Earn a Rewards Stamp for every £10 you spend in our shops or online*

Every 10 Rewards Stamps you earn adds £10 to your Rewards Balance

Spend your Rewards Balance in our shops or online, with no minimum redemption*

*Exclusions apply, see full T&Cs for details.

Learn More

Non-Fiction, Business, Finance & Law , Business

Right Every Time: Using the Deming Approach

F. Price (author)

Hardback Published on: 18/01/1990

£140

No reviews yet, be the first

Free UK delivery on orders over £25

Please note, this item can only be delivered to a UK address. Find out more

Make and edit your lists in your account

No stock available in any shop.

View other formats and editions

Synopsis

A Druid looks at quality control for product and service industries, amplifying from his earlier book Right first time . Some highlights: Quality is a religion, with the same trappings and pitfalls as other religions; humanity can be distorted, but not abolished, by managerial decree and organizatio