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Right Every Time: Using the Deming Approach

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Paperback Published on: 09/12/2019

£66.99

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Synopsis

A Druid looks at quality control for product and service industries, amplifying from his earlier book Right first time . Some highlights: Quality is a religion, with the same trappings and pitfalls as other religions; humanity can be distorted, but not abolished, by managerial decree and organizatio