Quality Function Deployment for Buildable and Sustainable Construction

This book focuses on the implementation of Quality Function

Deployment (QFD) in the construction industry as a tool to help building

designers arrive at optimal decisions for external envelope systems with

sustainable and buildable design goals. In particular, the book integrates

special features into the conventional QFD tool to enhance its performance.

These features include a fuzzy multi-criteria decision-making method, fuzzy

consensus scheme, and Knowledge Management System (KMS). This integration

results in a more robust decision support tool, known as the Knowledge-based

Decision Support System QFD (KBDSS-QFD) tool. As an example, the KBDSS-QFD tool

is used for the assessment of building envelope materials and designs for high-rise

residential buildings in Singapore in the early design stage. The book provides

the reader with a conceptual framework for understanding the development of the

KBDSS-QFD tool. The framework is presented in a generalized form in order to

benefit building professionals, decision makers, analysts, academics and

researchers, who can use the findings as guiding principles to achieve optimal

solutions and boost efficiency.