Quality and Operations Management

Quality and Operations Management: Revised Edition

Hardback Published on: 01/08/2016
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Synopsis

This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.

Publisher information

  • Publisher: Taylor & Francis Ltd
  • ISBN: 9781138147904
  • Number of pages: 118
  • Dimensions: 297 x 210 mm
  • Weight: 380g
  • Languages: English

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