Measuring Customer Satisfaction

Measuring Customer Satisfaction: Development and Use of Questionnaires

Hardback Published on: 01/01/1998
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Publisher information

  • Publisher: McGraw-Hill Education - Europe
  • ISBN: 9780873893626
  • Number of pages: 285
  • Dimensions: 231 x 155 x 25 mm
  • Weight: 615g
  • Languages: English

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