Managing Quality

Paperback Published on: 31/07/2005
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Synopsis

A fully revised edition of the IM diploma level text, this text highlights the place of quality within other strategic initiatives. The book provides an overview of underlying concepts of TQM and covers MCI Occupational standards. It is endorsed by the IM diploma in management standards.

Publisher information

  • Publisher: Elsevier Science & Technology
  • ISBN: 9780750648370
  • Number of pages: 288
  • Dimensions: 234 x 165 mm

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