Managing Contingent Workers: How to Reap the Benefits and Reduce the Risks

Contingent workers now account for nearly a quarter of the US workforce. This book provides statistical data, analysis, and detailed case studies that challenge the prevailing assumption that "on call" workers are always a cost-effective alternative to using "core" workers. The book provides detailed information on how: to analyze the cost-effectiveness of using contingent labour; to determine when it will save money - and when it won't; to measure the cost-effectiveness of training; to manage contingent workers, or a "blended" workforce of core and contingent workers, for greatest effectiveness; and to understand legal, tax and social implications. The book also documents the mixed experiences of using contingent labour through five detailed case studies.