Making Hybrid Working Work: A Practical Guide for Business Success

Is your hybrid working strategy designed to deliver results for both people and business?

Making Hybrid Working Work by Gary Cookson is a strategic guide for senior leaders and people executives who want to integrate hybrid working into organizational design, culture and long-term business strategy.

Drawing on the latest research, executive interviews and real-world examples from Centrica, what3words and EMIS Health, this book provides proven tools for making hybrid work a driver of performance, not a compromise. It offers a data-led framework to align workforce design, technology investment and culture-building with measurable outcomes.

You'll discover how to:
- Embed hybrid working into governance, structures and team design
- Select and implement technology that supports productivity and culture
- Use data to make informed decisions and avoid costly automation mistakes
- Prioritize performance over presence while maintaining engagement and retention

With strategic models, real-world examples and actionable insights, Making Hybrid Working Work equips senior decision-makers to lead hybrid transformation with purpose, ensuring it delivers tangible business value and competitive advantage.

Themes include: hybrid work strategy, organizational design, governance, technology investment, data-led decision making