Knowledge Management: An Introduction

Written by experienced Knowledge Management (KM) project leaders and teachers, this new textbook has been designed to introduce this growing, multi-disciplinary subject to students in an engaging and effective manner. The book balances the theory and practice of KM and considers the issues organizations encounter in the global marketplace. This book is the first to integrate social media and networking into KM practice.

The book's nine chapters are divided into three major parts:

Part I covers foundational concepts and introduces the reader to the key elements of knowledge management

Part II explores critical activities of knowledge management

Part III offers a strategic view of knowledge management in organizations.

Each chapter provides a broad overview, graphics that help readers visualize key points, and several vignettes documenting case scenarios that will help the reader digest concepts.

Readership: Lecturers and iteachers who have been forced to design courses around KM business texts and anyone who needs to better understand KM to apply it in his or her organization.