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Non-Fiction, Business, Finance & Law , Business

IT Service Management

Ivor Macfarlane (author), Colin Rudd (author)

Paperback Published on: 12/08/2002

£9.95

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Synopsis

A pocket-sized reference book for anyone going for qualifications, or working in, IT service management. Complementing the complete IT Infrastructure Library (ITIL), it hammers home the message that IT services exist solely to support the business and its efficient and effective operation.