EQ Checklists: 20 Ways to Incorporate Emotional Intelligence into Business Practice

Much has been written about the theory of emotional intelligence. This practical handbook distils the theory and describes specific applications in a range of different business contexts. The 20 checklists span a broad range of business activity from defining mission, vision and values through performance management, team-building, presentations, coaching, negotiation, meetings, personal development, and much more...Each checklist comes with a full explanation of the principles involved and instruction on how to maximise the benefit of applied emotional intelligence. This book will serve as an essential reference and aide-memoire for anyone wanting to put these powerful principles into practice. The checklists themselves are printed on photocopiable 2-page sections for ease of use.